1. Introduction
Bond Associates (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, use our services, or otherwise interact with us.
This policy is intended to help you understand what personal data we collect, why we collect it, the lawful bases
we rely on, who we may share it with, how long we keep it, and the rights available to you.
2. Who We Are
For the purposes of data protection law, Bond Associates is the controller of the personal data covered by this Privacy Policy,
unless we tell you otherwise.
If you have any questions about this Privacy Policy or how we handle personal data, please contact us using the details below:
3. The Personal Data We Collect
We may collect and process the following categories of personal data:
- identity data, such as your name or title;
- contact data, such as your email address, telephone number, postal address, or other contact details;
- business data, such as company name, job title, and details relating to your enquiry or instructions;
- communications data, such as messages you send to us by email, website form, telephone, or post;
- technical data, such as IP address, browser type, device information, and website usage data;
- marketing data, such as your communication preferences and consent choices where relevant.
We do not normally seek to collect special category personal data through our website. Please do not send sensitive personal data
unless it is necessary and we have asked for it or you are satisfied that it is appropriate to provide it.
4. How We Collect Personal Data
We may collect personal data:
- directly from you when you contact us, complete a form, request information, or use our services;
- during phone calls, meetings, email correspondence, and other communications with you;
- automatically when you use our website, including through cookies and similar technologies where applicable;
- from publicly available sources or third parties where this is lawful and appropriate.
5. How We Use Personal Data
We may use personal data for the following purposes:
- to respond to enquiries and communicate with you;
- to provide, manage, and improve our services;
- to prepare quotations, proposals, contracts, and invoices;
- to administer our business and maintain records;
- to operate, secure, and improve our website;
- to comply with legal and regulatory obligations;
- to send service-related communications;
- to send marketing communications where we are lawfully permitted to do so.
6. Lawful Bases for Processing
We process personal data only where we have a lawful basis to do so. Depending on the circumstances, these may include:
- consent – where you have clearly agreed to specific processing;
- contract – where processing is necessary to enter into or perform a contract with you;
- legal obligation – where we need to comply with the law;
- legitimate interests – where processing is necessary for our legitimate business interests and your rights do not override those interests.
Where we rely on consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before that withdrawal.
7. Marketing Communications
We may use your contact details to send you information about our services where we are entitled to do so by law or where you have given consent.
You can ask us to stop sending marketing communications at any time by using the unsubscribe option in the message,
where available, or by contacting us using the details in this policy.
8. Cookies and Website Tracking
Our website may use cookies and similar technologies to support website functionality, analyse website traffic,
improve user experience, and remember preferences.
Where required by law, we will ask for your consent before using non-essential cookies or similar technologies.
You can also manage cookie preferences through your browser settings and any cookie tools made available on our website.
9. Who We Share Personal Data With
We may share personal data, where necessary and lawful, with:
- our professional advisers, service providers, and suppliers;
- IT, website hosting, software, and communications providers;
- payment, accounting, legal, compliance, or administrative providers;
- regulators, courts, law enforcement agencies, or public authorities where required by law;
- other parties where you have asked us to do so or where sharing is necessary for the services requested.
We require third parties acting on our behalf to respect the security of personal data and to process it only as permitted by law.
10. International Transfers
We do not routinely transfer personal data outside the United Kingdom. If we do transfer personal data outside the UK,
we will take steps to ensure that appropriate safeguards are in place as required by applicable data protection law.
11. Data Security
We take appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction,
loss, alteration, unauthorised disclosure, or access.
However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
12. Data Retention
We keep personal data only for as long as is necessary for the purposes for which it was collected, including for the purposes of
satisfying legal, regulatory, tax, accounting, or reporting requirements, resolving disputes, and enforcing agreements.
Retention periods will vary depending on the nature of the relationship, the type of data involved, and any legal obligations that apply.
13. Your Data Protection Rights
Depending on the circumstances, you may have the right to:
- request access to your personal data;
- request correction of inaccurate or incomplete personal data;
- request erasure of your personal data;
- request restriction of processing;
- object to processing;
- request transfer of your personal data to you or another organisation in certain circumstances;
- withdraw consent at any time where processing is based on consent;
- lodge a complaint with the Information Commissioner’s Office (ICO).
Some of these rights are subject to exemptions and limitations under applicable law.
If you wish to exercise any of your rights, please contact us using the details in this policy.
14. Complaints
If you are unhappy with how we handle your personal data, we would welcome the opportunity to address your concerns first.
You also have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection matters.
15. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to read the privacy policies of any external websites you visit.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page and will take effect from the date of publication.
17. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
